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Established 1996

Wolverhampton 01902 628018

Cannock 01543 499012

Free Phone: 0800 037 5179

Privacy Policy


About this Policy


This policy explains when and why we collect personal information about our clients, how we use it and how we keep it secure and your rights in relation to it.


We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you – for example when you complete the contact form or paperwork.


We reserve the right to amend this Data Privacy Policy from time to time without prior notice. You are advised to check our website https://garage-doors-west-midlands.co.uk/privacy/.


We will always comply with applicable UK Data Protection legislation including the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (https://ico.org.uk/). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you


Who are we?


We are Doulton Doors Limited We can be contacted at sales@DoultonDoors.co.uk


What information we collect and why

Potential performance of contracts

Type of InformationPurposesLegal Basis of Processing
name, address, telephone numbers, email addresses,

Delivering goods and services for customers

Performance of contracts.

name, address, telephone numbers, email addresses
prospects aware of services available from Doulton Doors’s services
Potential performance of contracts.


How we protect your personal data


We will not transfer your personal data outside the European Economic Area without encrypting it first.


We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.


Please note, however, that where you are transmitting information to us over the internet, then given that data is not always encrypted, we cannot definitely guarantee the security of this information.


We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.


Who else has access to the information you provide us?


We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law.


How long do we keep your information?


We will hold your personal data on our systems for as long as you are a customer and for as long afterwards as is necessary to comply with our legal obligations.


We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data with the exception of retaining your personal data in an archived form in order to be able to comply with future legal obligations, including but not limited to compliance with tax requirements and exemptions, and the establishment exercise or defence of legal claims.


We securely destroy all data once we have used it and no longer need it.


Your Rights


You have rights under UK and EU data protection law, including:
(a) to access your personal data
(b) to be provided with information about how your personal data is processed
(c) to have your personal data corrected
(d) to have your personal data erased in certain circumstances
(e) to object to or restrict how your personal data is processed
(f) to have your personal data transferred to yourself or to another business in certain circumstances.


If you wish for us to erase your data as outlined in paragraph 7.1 above then please contact us at sales@DoultonDoors.co.uk


If you have any concerns about how we process your personal data please contact us at sales@DoultonDoors.co.uk


You also have the right to take any complaint about how we process your personal data to the Information Commissioner:
Tel: 0303 123 1113
Information Commissioner’s Office
Wycliffe House
Water Lane



For more details, please address any questions, comments and requests regarding our data processing practices to Managing Director Mr Antony Binner at sales@DoultonDoors.co.uk

© 2020 Doulton Doors Ltd.